Returns

We hope you love love love everything but please notify us of your intention to return any item within 24 hours of delivery via email. Piink will happily exchange your size or colour if the item has not been worn, washed or damaged in anyway. Please ensure all original swing tags are intact. Exchanges are subject to availability. All claims need an authorisation number from our dispatch team in order for your claim to be processed. OR simply fill out the RETURNS FORM bellow. We are able to offer an exchange in size and colour and are happy to exchange the item for a credit voucher if the item is deemed inappropriate. The voucher (credit note) can be used online or in store within its used by date. We are unable to offer a refund if you simply have changed your mind, unless the claim is in accordance with the fair trade practices act. If an item is deemed as faulty by the manufacturer it will incur a full refund.

If there is an error with the quantities on our site and you have paid for an item which has been sold, we will be more then happy to offer you a refund on this item.

SALE ITEMS
Please note Items on sale are not exchangeable or refundable, unless the garment is deemed as faulty by the manufacturer.
we hope you enjoy shopping experience.

 

Returns form